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Refund Policy

This Refund Policy (“Policy”) outlines the guidelines and procedures for requesting refunds for services provided by Buzzr, developed by Flairspace Private Limited (“the Company,” “we,” or “us”). By using Buzzr and engaging with our services, you agree to comply with this Policy.
1. Eligibility for Refunds
1.1 Subscription Refunds: Refunds for accidental subscriptions may be considered within 30 days of the initial subscription. To be eligible for a refund, customers must not have utilized any paid services on the application.
1.2 Service Disruptions: In the event of significant service disruptions or failures caused by Buzzr, eligible customers may request refunds for the duration of the disruption.

2. Refund Request Process
2.1 Submitting a Refund Request: Customers should send an email to contact@joinbuzzr.com, providing their account information, reason for the refund, and any supporting evidence or documentation.
2.2 Review and Evaluation: The customer support team will review refund requests and consider the provided information to determine eligibility for a refund.
2.3 Refund Approval: If the refund request is approved, the refund process will be initiated within 30 days.
2.4 Refund Method: Refunds will be issued through the original payment method used for the purchase, unless mutually agreed upon alternative arrangements are made.

3. Exceptions and Deductions
3.1 Non-Refundable Services: Certain services or products offered by Buzzr, including one-time purchases or customizations, are non-refundable once the purchase is made.
3.2 Deductions: A small percentage of the refund amount may be deducted as the payment gateway fee or charges imposed by third-party payment processors or financial institutions.

4. Free Trials and Subscription Renewals
4.1 Free Trials: Refunds are not provided for services or subscriptions obtained through free trial periods.
4.2 Subscription Renewals: Refund requests cannot be initiated for subscription renewals. Customers can cancel the subscription to avoid the next billing cycle, but refunds will not be issued for the renewal period.

5. Abuse, Fraud, and Violation of Terms
5.1 Abuse and Fraud: Refund requests may be denied if there is evidence of abuse, fraud, or violation of our terms and conditions.
5.2 Refund Denial Provision: The Company reserves the right to deny refund requests that do not meet the criteria or are associated with abusive or fraudulent behavior.

6. Refund Timeframe and Regulations
6.1 Refund Processing Time: Once approved, refunds will be processed within 30 days from the date of approval.
6.2 Applicable Laws: The refund process is subject to the regulations and laws of the respective payment gateways, banks, and the country in which Buzzr operates.

7. Modifications and Amendments
7.1 The Company reserves the right to modify, amend, or update this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Policy on the Buzzr website or application.

8. Limitations of Liability
8.1 No Guarantee: While Buzzr strives to provide high-quality services, we do not guarantee specific outcomes or results. Refunds will not be provided solely based on dissatisfaction with the results achieved.
8.2 Third-Party Services: Buzzr may integrate with third-party services or platforms. Refunds will not be issued for any fees or charges related to third-party services.

9. Customer Responsibilities
9.1 Accurate Information: Customers are responsible for providing accurate and up-to-date information during the refund request process.
9.2 Unauthorized Access: Customers are responsible for safeguarding their account credentials and preventing unauthorized access. Refunds will not be issued for unauthorized transactions resulting from customer negligence.

10. Contact Us
10.1 If you have any questions, concerns, or requests regarding this Refund Policy, please contact our customer support team at hello@buzzr.tech